Last Updated: March 2026
About Our Service: HomeSafeHeaven is an independent matching service, not a direct lender. This Cookie Policy applies to your use of our website and matching service only. When you are connected with a lending partner, their own cookie and privacy policies will apply.
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help the website recognize you on subsequent visits, remember your preferences, improve functionality, and provide a personalized browsing experience.
Cookies are widely used to make websites work more efficiently and provide valuable information to website owners. They do not typically contain personal information that directly identifies you, but may store information about your preferences and browsing behavior.
We use cookies for various purposes to enhance your experience and improve our services. Below are the types of cookies we use:
These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot disable these cookies in our system as the website would not work properly without them.
Examples: Session management, login authentication, form data retention, cookie consent storage
Legal Basis: These cookies are necessary for the legitimate interests of providing our service and do not require consent.
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve website performance and user experience.
Examples: Google Analytics, page tracking, bounce rate analysis, user flow tracking
Consent Required: Yes. We will only place these cookies with your consent.
These cookies remember your website settings and preferences to provide enhanced, personalized functionality.
Examples: Language selection, layout preference, saved settings, region selection
Consent Required: Yes. We will only place these cookies with your consent.
These cookies track your online activity to help us deliver more relevant advertising and limit how many times you see an ad. They may be placed by our advertising partners to build a profile of your interests.
Examples: Retargeting cookies, social media tracking, conversion tracking pixels
Consent Required: Yes. We will only place these cookies with your explicit consent.
We may allow trusted third-party providers to place cookies on your device for analytics, advertising, or social media purposes. These third parties have their own privacy and cookie policies.
Examples: Google Analytics, Google Ads, Facebook Pixel, LinkedIn tracking
Consent Required: Yes. We will only allow these cookies with your consent.
Below is a detailed list of the cookies we use on our website:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| PHPSESSID / sessionid | Essential (Strictly Necessary) | Session management and security | Session |
| cookie_consent / cookie_preferences | Essential (Strictly Necessary) | Stores your cookie consent preferences | 1 year |
| user_preferences / user_pref | Functional / Preference | Stores user preferences and settings | 1 year |
| _ga | Analytics | Google Analytics - distinguishes unique users | 2 years |
| _gid | Analytics | Google Analytics - distinguishes users | 24 hours |
| _gat | Analytics | Google Analytics - throttles request rate | 1 minute |
| _fbp | Marketing | Facebook Pixel - tracks conversions and audiences | 3 months |
| _gcl_au | Marketing | Google Ads - conversion tracking | 3 months |
When you first visit our website, a cookie consent banner will appear allowing you to:
You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website.
You can manage cookies through your browser settings. Most browsers allow you to:
Below are links to instructions for managing cookies in common browsers:
Important: Disabling essential cookies may prevent certain website functionality, including the ability to submit loan enquiries.
Some browsers include a "Do Not Track" (DNT) feature. When enabled, we will respect your preference and will not place analytics or marketing cookies. Essential cookies will still be used for website functionality.
You can opt out of targeted advertising from third-party networks using these platforms:
We may use the following third-party services that place cookies on our website:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google Analytics | Website traffic analysis and user behavior tracking | View Policy |
| Google Ads / AdSense | Personalized advertising and conversion tracking | View Policy |
| Facebook Pixel | Conversion tracking and audience building | View Policy |
| LinkedIn Insights | B2B advertising and audience tracking | View Policy |
Cookies stored on your device are secure and do not contain sensitive information such as passwords, financial data, or personally identifiable information. All data transmitted via cookies is encrypted where applicable. We regularly review our security measures to protect your data.
We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our business practices. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly.
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
HomeSafeHeaven
81 Grenoble Road
Bridge of Brewlands
PH11 3ZE
United Kingdom
Email: info@HomeSafeHeaven.com
Phone: +44 070 7661 7480
We comply with the UK Privacy and Electronic Communications Regulations (PECR) and the EU ePrivacy Directive. This means:
If you experience issues after changing your cookie settings, please try:
Disabling cookies may prevent certain functionality, including form submissions and personalized content. Please contact us if you need assistance.